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FAQ’s

 

HOW MUCH TO HIRE A BOUNCY CASTLE?

Bouncy castles rented by themselves start at £65. Castles rented within a package are more, and prices can be seen on the bouncy castle and bouncy castle package category [CLICK ME TO SEE PRICES]

DO ALL BOUNCY CASTLES HAVE PUBLIC LIABILITY INSURANCE?

Yes and this is available to customers upon request.

ARE ALL CHILDSPLAY HIRE BOUNCY CASTLES MADE BY THE BS EN (BRITISH ADOPTION OF A EUROPEAN (EN) STANDARD) 14590?

Yes, all inflatables have been made according to the BS EN 14960:2013 standard and have a Safe Inflatables Scheme test certificate tag number available upon request. (www.safeinflatables.co.uk).

ARE THERE HEIGHT RESTRICTIONS WHEN USING CHILDSPLAY HIRE BOUNCY CASTLES?

There are height restrictions for all bouncy castles which we recommend all customers adhere too. Check the height restrictions below:

22ft x 21ft x 12.2 ft 1m = (average height for 3 – 3.5years) > 6 users

1.2m = (average height for 6 years) > 5 users

1.5m = (average height for 11 years) > 4 users

 

15ft x 16ft bouncy castle  1m = (average height for 3 – 3.5 years) > 8 users

1.2m =  (average height for 6 years) > 6 users

1.5m =  (average height for 11 years) > 5 users

12ft x 18ft bouncy castle 1m =  (average height for 3 – 3.5 years) > 8 users

1.2m =  (average height for 6 years) > 6 users

1.5m =  (average height for 11 years) > 5 users

 

17 x 15ft bouncy castle 1m = (average height for 3 -3.5 years) > 10 users

1.2m =  (average height for 6 years) > 8 users

1.5m = (average height for 11 years) > 6 users

12 x 12ft bouncy castle 1m – (average height for 3-3.5 years) > 7 users

1.2m = (average height for 6 years) > 5 users

1.5m =  (average height for 11 years) > 2 users

 

12×15 bouncy castle – 1m – (average height of 3-3.5years) > 9 users

– 1.2m (average height of 6years) > 6 users

– 1.5m (average height of 11years) > 3 users

10×12 bouncy castle – 1m (average height of 3-3.5years) > 4 users

– (average height of 6years) > 2 users

 

ARE CHILDSPLAY HIRE A MEMBER OF ANY INFLATABLE ASSOCIATIONS?

Yes, we are members of the BIHA (British Inflatables Hirers Alliance). You can find us on the BIHA directory by following this link http://www.biha.org.uk/greater-london/?cn-s=childsplay+hire&cn-cat=

For any other queries drop us a call or send us an email at info@childsplayhire.com

 

CAN BOUNCY CASTLE BE PLACED ON GRAVEL FLOOR?

We do not allow any bouncy castles on gravel floor, as there is a high risk of the bouncy castle possibly being punctured by gravel stone.

 

CAN BOUNCY CASTLE FIT IN MY BACK GARDEN?

This all depends on your garden size, and the bouncy castle hire. We would need to ensure there is 3ft space at the back and front and 3ft either side. If you have any concerns regarding space feel free to contact us.

 

WILL I RECEIVE CONFIRMATION OF THE BOOKING?

Yes, we do require all customers to sign a hire agreement, and once this is signed and sent back to us, your booking will be confirmed alongside the refundable deposit. We also send emails or messages to our customers to confirm the booking.

 

DOES CHILDSPLAY HIRE SET UP THE BOUNCY CASTLE?

Yes – we do not require customers to set up or put down the bouncy castle, we are here to do all of that for you.

 

HOW DO I PAY?

Customers must pay a refundable deposit to secure the booking via Paypal or bank transfer. On the day of hire customers, must pay the outstanding balance by bank transfer or cash,

 

DOES CHILDSPLAY HIRE INFLATABLES IN WET WEATHER

We do not hire inflatable products if there is more than a 80% chance of rain for outside bookings, due to health and safety reasons and due to damage of items.

 

WHICH AREAS DO CHILDSPLAY HIRE DELIVER TO?

South London , East London, North London and West London and the surrounding areas of London. Additional charges may be applied if you live in the congestion zone or you live outside our 15mile delivery zone.

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