How to Book
All bookings must be placed online through the Childsplay Hire website. Select the pink book now button which is allocated in the menu bar, product pages or bottom of all pages. We cannot take bookings over the phone, WhatsApp, email, text message or social media.
Once your booking is submitted you’ll receive an email stating we have received your booking.
Once your booking is noted in our calendar you’ll then receive a confirmation email alongside our bank details for the payment of the damage deposit which will secure the booking (you can also pay in full if you prefer). Please note when making payments the payment reference must be the 4 digit reference number found on your invoice. Without this the system will not recognise your payment and cancel the booking regardless if payment has been made or not. In the event this happens you will receive a email cancellation. If you would like to proceed with the booking, please contact us as soon as possible.
Once the damage deposit is paid your booking wil be confirmed and you will receive an email stating your booking is secured.
Please note the email confirmation may be sent within 48hours after you have received your booking received email. If you have made a booking on Friday or the weekend the email confirmation will be sent on the Monday or Tuesday of the week commencing.